United States Postal Service. ALL shipments are insured.
USPS Domestic Shipping
First Class $4.95+ - Expected delivery is 6-10 days.
Priority $7.50+ - Expected delivery 2-3 days.
Priority + Rush $17.50+ - Expected delivery 2-3 days.
Express $16+ + - Expected delivery 1-2 days.
Express + Rush $26+ - Guaranteed 1- 3 days.
USPS International Shipping
First Class International $6 + - Expected delivery 6-10 business days and can be held up in customs.
Please double check your shipping address. If the address listed for shipping is incorrect there are no refunds, and additional charges will be assessed to ship it again. Rush orders are guaranteed to ship within 24 hours of receiving the order Monday - Friday.
*Once the merchandise is given to the post office, no claims can be filed on the package until 30 days after the date the item(s) were shipped. Refunds and replacement merchandise will not be given on lost orders until the 30 days after the date of shipment when a claim is filed with the United States Postal Service.
Questions: SWSales1@swcreations.net No refunds. Exchanges Only. Our policy will be extended for holiday gifts. All returns must meet the following requirements or they will be returned to sender:
*All items may be returned for exchanges only within 7 days of receipt of the package. No exchanges will be honored after the 7 days—exceptions will be made for holiday gifts.
*All jewelry will be resized for free.
*A copy of the invoice must be included in package.
*Items must be in original box and jewelry price tags must still be on the jewelry or the item will be considered used.
*Shipping charges are non-refundable.
*All returns must be packaged in a padded enveloped and insured. Damaged goods will not be accepted.
*All wholesale returns must be packaged in a padded enveloped and insured. Damaged goods will not be accepted. Wholesale orders must be returned by mail within 7 days from the date of receipt, exchanges only.
*All returns are subject to a 10% restocking fee.
Return to:
SWCreations (Please do not write 'jewelry' on package.)
PO BOX 469
Katy, TX 77492
We do not accept returns of custom orders, used goods, or sale/clearance items. |
